Items purchased can be returned within 24 hours from the time of purchase. After this period, we are unable to offer store credit refunds or exchanges.Exchanges:We replace items only if they are defective or damaged. To request an exchange for the same item, please email us at info@familybox.me.Discounted and promoted Items:Please note that items sold at a discount are not eligible for refunds.
Items purchased can be returned within 24 hours from the time of purchase. After this period, we are unable to offer store credit refunds or exchanges.Exchanges:We replace items only if they are defective or damaged. To request an exchange for the same item, please email us at info@familybox.me.Discounted and promoted Items:Please note that items sold at a discount are not eligible for refunds.