Delivery & Returns

Items purchased can be returned within 24 hours from the time of purchase. After this period, we are unable to offer store credit refunds or exchanges.

Exchanges:
We replace items only if they are defective or damaged. To request an exchange for the same item, please email us at info@familybox.me.

Discounted and promoted Items:
Please note that items sold at a discount are not eligible for refunds.

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